VendorBench

Free IT Vendor Due Diligence Checklist for Procurement Teams

Build consistent scorecards for IT vendors in minutes – evaluate security, uptime, support, and more with our template library and PDF exports.

Download a free scorecard template PDF

Key Outcomes for IT Vendor Evaluations

Create IT vendor scorecard templates in minutes, not hours
Score vendors consistently across reviewers using standardized criteria like security and uptime
Export clean, stakeholder-ready PDF reports for quarterly reviews
Reuse templates each quarter with controlled updates to match procurement policies
Establish defensible records with weighted KPIs for IT performance
Reduce manual rework and calculation errors in vendor tracking

Ideal for Procurement Managers and Ops Teams

SMB to mid-market companies (10-1,000 employees) evaluating IT vendors
Quarterly vendor review processes for software and service providers
Initial due diligence for new IT suppliers
Renewal negotiations with underperforming IT partners
Stakeholder meetings needing justified vendor decisions
Teams rebuilding spreadsheets every review cycle

How to Build Your IT Vendor Scorecard

01Select an IT-specific template from the library with metrics for security, delivery, and compliance
02Customize criteria and weights based on your priorities, like uptime (40%) or support response (20%)
03Input scores from reviewers and auto-calculate weighted totals
04Review history and benchmarks for defensible insights
05Export as professional PDF for stakeholder presentations

Guidance for IT Vendor Due Diligence

Essential Criteria for IT Vendor Scorecards

IT vendor evaluations demand focus on reliability and risk. Key areas include on-time delivery of updates, invoice accuracy, defect rates, SLA compliance, and resolution times. Weight these based on your operations – for example, prioritize uptime and security for cloud providers.

Standardized rubrics prevent disputes. Use templates covering quality, cost, compliance, and responsiveness to align with procurement policies and ensure consistent scoring across teams.

Historical tracking reveals trends. Maintain records to benchmark performance and strengthen renewal leverage.

Best Practices for Consistent IT Vendor Reviews

Start with tiered templates: strategic IT partners get deeper dives into innovation, while transactional ones focus on basics like cost and speed.

Assign weights reflecting priorities – security might dominate for SaaS vendors. This makes scores defensible in meetings.

Export PDFs keep it simple for stakeholders. Reuse quarterly to control policy drift and cut rebuild time.

Overcoming Common IT Vendor Evaluation Challenges

Spreadsheets lead to inconsistencies and lost history. Switch to structured tools for reliable math and archives.

Subjective scoring? Standardized KPIs and weights make reviews objective enough for audits.

Time crunches end with quick templates – go from blank to export-ready in under an hour.

FAQ

We already use spreadsheets for IT vendor reviews – why switch?

Spreadsheets break consistency and history across quarters. Templates and exports reduce rework, ensuring defensible scores without manual rebuilds.

Is scoring IT vendors too subjective for a scorecard?

Scoring has subjectivity, but standard rubrics, weights, and math make it defensible. Focus on KPIs like uptime and security for objectivity.

Does this handle enterprise IT needs like SSO?

Enterprise tier is self-serve and lightweight. SSO and audit logs are not included; adapt if those are required.

Will this tool contact my IT vendors?

No – it's an internal workflow for your team's evaluations only.

How do I get started with the IT checklist?

Download the free template PDF, then use Vendorbench to customize, score, and export ongoing scorecards.

Standardize IT Vendor Due Diligence Today

Download your free scorecard template and start creating consistent, export-ready evaluations for your procurement team.