Refunds

Refund & cancellation policy

Simple cancellation and billing rules with no hidden prepay detours.

Cancellations

Cancel anytime by emailing support@vendorbench.com. Access remains active until the end of the billing period.

Refunds

We do not provide prorated refunds for partial periods.

Billing errors

If you believe a charge is incorrect, contact support within 7 days and we will review it with you.

Billing transparency

Keep the billing rules visible before checkout.

Charges are processed securely by Stripe, and the statement descriptor stays easy to recognize.

Trust posture

  • Merchant of record: Persimmon Software LLC
  • Statement descriptor: PERSIMMON SOFTWARE
  • Billing help: support@vendorbench.com